Terms of service

1. Overview

By accessing or purchasing from Vibrational Sync ("we," "us," or "our"), operated by O Williams, LLC, you agree to be bound by these Terms of Service ("Terms").

If you do not agree, please do not access our website, store, or services.

2. Products and Services

We sell coffee, coffee pods, and brewing equipment and accessories designed to elevate energy and support holistic well-being.

All descriptions, pricing, and availability are subject to change without notice.

We reserve the right to limit or refuse orders that appear fraudulent, abusive, or otherwise harmful to our business.

3. Orders and Payment

  • All orders are subject to acceptance and availability.
  • Payment must be received in full at the time of order through accepted payment methods listed on our site.
  • We reserve the right to cancel or limit quantities purchased per person, per household, or per order.

4. Shipping and Delivery

  • Coffee orders are typically processed within 1–5 business days as they are roasted to order in small batches.
  • Delivery times vary based on location and carrier.
  • We are not responsible for shipping delays, lost packages, or customs issues outside our control.

Please refer to our Shipping Policy for full details.

5. Returns and Refunds

  • Due to the consumable nature of coffee products, all such sales are generally final.
  • If an item arrives damaged or incorrect, please contact us within 7 days of receipt with photos and a description, and we will work to resolve the issue.
  • Refunds or replacements are issued at our sole discretion.

Please refer to our Refund Policy for full details.

6. Intellectual Property

All content, including logos, branding, website design, and marketing materials, are owned by O Williams, LLC (dba Vibrational Sync).

You may not use, copy, or reproduce our materials without written permission.

7. User Conduct

You agree not to use our services for any unlawful, fraudulent, or abusive purposes, including transmitting viruses, spam, or disruptive content.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website, products, or services.

All products are provided "as is" without warranties of any kind, express or implied.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting on our website.

Continued use of our services after changes constitutes your acceptance of the new Terms.

10. Contact Information

For questions about these Terms, please contact us at:

📧 support@vibrationalsync.store

📍 O Williams, LLC  |  1232 Smallwood drive, #241 |  Waldorf, MD 20604