App Support

Gratus1 Mobile Apps

App Support

Support center for My Tech Buddy and Tactical Vibes — mobile apps by Gratus1 / O Williams LLC. We're here to help with installation, accounts, troubleshooting, and feedback.

Contact Us

Email: support@gratus1.io

We respond to all support requests within 1–2 business days. Please include your device model, iOS version, and a brief description of the issue.

Our Apps

My Tech Buddy Live

Your AI-powered personal tech assistant — making technology approachable and intuitive for everyday users.

Download on the App Store →
Email My Tech Buddy support

Tactical Vibes Coming Soon

A high-signal lifestyle and strategy app for operators who move with purpose and intention every day.

Email Tactical Vibes support

Frequently Asked Questions

The app won't install or open. What should I do?

First, confirm your device is running a supported iOS version (check the app's App Store listing). Then try: restart your device, delete and reinstall the app, and make sure you have a stable internet connection. If the issue persists, email us with your device model and iOS version.

How do I report a bug or request a feature?

Email support@gratus1.io with the app name in the subject line. Screenshots or screen recordings help us resolve issues faster. Feature requests are reviewed for every release.

How do refunds work?

App purchases and in-app purchases are processed by Apple. Refunds are requested directly through Apple at reportaproblem.apple.com. If you need help with the process, contact us and we'll point you in the right direction.

How is my data handled?

Each app's privacy details are listed on its App Store page. For privacy questions or data requests, email support@gratus1.io with "Privacy" in the subject line.